FAQs

If you can't finds the answer to your question, just give us a call and we'll be happy to help
  • What is a Bunded Tank ?

    A bunded tank is sometimes also described as a double skinned tank. The inner tank holds the fuel, the outer tank protects the inner tank from U.V. rays and the cold winters. The outer tank area also acts as a catchment area to contain the oil, if ever the inner tank fails. 

  • I'm not sure what oil tank I need, can you help?

    Yes. Please give us a call - we'll ask you a few questions about your property and can then advise you on the best type and size of tank for you. Our advice is friendly and free and without obligation. 

  • I have an emergency with a leaking oil tank, what should I do?

    Please call our office during weekday working hours. If out of working hours, or at weekends, please call 07974 454904. We will advise and try to respond to emergencies as quickly as possible. 

  • How quickly can you deliver and install my new oil tank?

    We carry a large range of heating oil tanks in stock. Delivery and installation can normally be carried out within 5 working days. 

  • Is your oil tank and installation work guaranteed?

    Yes. All plastic tanks are covered by industry wide manufacturers' warranties. The fittings on the tank come with a 1 year warranty. If we have created a supporting base for your new tank this would come with a 5 year warranty. Installation will be carried out with care by our own OFTEC accredited engineers. In the very unlikely event that a problem arises you can telephone us directly for immediate attention including after office hours. 

  • I am replacing my heating oil tank, do I need to replace it with a Bunded tank?

    Bunded tanks are mandatory for all commercial and rental properties when the existing tank is being replaced. If the tank is being replaced in a residential property the tank only has to be bunded if the tank position is within 10mtrs of what is described as controlled water. Interpretation of controlled water is anywhere where leaking oil from a tank could get into the water system, i.e. streams, ditches, dykes, open drains, etc.

  • Do you use your own staff to install my new oil tank?

    Yes, we only use our own staff. Our engineers all wear company uniform and are all trained, professional and very experienced. All of our installation engineers are fully OFTEC accredited and our installation vehicles are all sign written for identification.

  • I need a custom oil tank, can you help?

    Yes. We manufacture our own range of high quality steel oil tanks in a range of standard sizes. If you require something a little different we can also manufacture your replacement tank to your own specifications.

  • I have an emergency with my oil fired boiler, what should I do ?

    Our offices are open from 8am to 4.30pm Monday to Friday. Out of hours calls at the weekend are sometimes difficult, however we will always do our best to help. If you have an emergency out of hours please call Simon on 07920 489526. We will do our best to help you.

  • When should I replace my oil tank?

    An oil tank should be replaced when it's no longer safe, compliant, or reliable. There's no single lifespan that applies to every tank, but these are good guidelines:


    Steel oil tanks: Typically, last 15–20 years, though well-maintained tanks in favourable conditions can sometimes last longer.


    Plastic (polyethylene) oil tanks: Often last 15–30 years, depending on quality, exposure to sunlight, and installation conditions.


    You should consider replacing the tank if you notice any of the following:


    Rust, corrosion, or pitting (on steel tanks), especially around the bottom where water can collect.


    Leaks or signs of oil seepage, even if they're small.


    Bulging, bowing, or distorted walls (particularly on plastic tanks).


    Cracks, splits, or significant weathering of the plastic.


    Damaged or deteriorated supports causing the tank to lean or become unstable.


    Frequent condensation or water contamination inside the tank, which can accelerate corrosion and affect your heating system.


    The tank no longer meets current installation standards or your insurer's requirements.

  • How long does installation take?

    A typical domestic heating oil tank replacement usually takes 1 day.


    Here's what you can generally expect:


    Straightforward replacement (same location, similar-sized tank): 4–8 hours.


    More complex installation (new base, relocating the tank, or significant pipework changes): 1–2 days.


    Very complex projects requiring groundwork or extensive site preparation can take 2–3 days or more.


    A typical installation includes:


    Pumping any remaining oil from the old tank into the new one (if the oil is clean).

    Disconnecting and removing the old tank.

    Checking or preparing the tank base.

    Positioning and securing the new tank.

    Connecting the pipework and filter.

    Testing the system for leaks and proper operation.

    Disposing of the old tank.

    If a new concrete or paving slab base is needed, the installer may need to prepare it in advance or return after it has cured, which can extend the overall project timeline.


    Most homeowners experience only a few hours without heating or hot water on the installation day, assuming there are no unexpected issues, and the boiler doesn't require additional work afterward.


     

  • Do I need a bunded tank?

    In most cases, yes. For a new or replacement domestic heating oil tank in the UK, a bunded tank (a tank with a second outer layer designed to contain leaks) is usually the recommended choice, and in many situations it's required.


    A bunded tank is generally required if:


    The tank holds more than 2,500 litres.

    It's close to a watercourse, drain, borehole, or environmentally sensitive area.

    A leak could cause significant environmental damage because of the location.

    It's required by local planning or environmental regulations.

    Even when it's not legally required, many installers and insurers recommend or prefer bunded tanks because they:


    Provide protection if the inner tank leaks.

    Reduce the risk of costly environmental clean-up.

    Can help satisfy insurance requirements.

    Tend to have a longer service life than older single-skin tanks.

    Single-skin tanks are still permitted in some domestic situations, but if you're replacing an older tank, many homeowners choose a bunded model because the additional cost is relatively small compared with the potential cost of an oil leak.

  • Can you remove the old tank?

    Yes, Tank Replacement Services usually include this in part of the installation. A waste transfer notice is available upon request. We have the correct waste carriers license needed to undertake this work

  • What areas do you cover?

    Tank Replacement Services Ltd primarily covers East Anglia, with its oil tank installation service operating across:

    Norfolk

    Suffolk

    Essex

    Cambridgeshire

    Oil boiler servicing, repairs, and installations (within approximately 25 miles of Dereham).

  • How much does an oil tank replacement cost?

    Replacing a domestic heating oil tank typically costs £1,500–£3,500, depending on the tank size, type, and how straightforward the installation is.

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