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Customer Testimonials

When we have completed a replacement tank installation our customer's are asked if they would like to give feedback on our service by completing a Reference Line satisfaction card. The feedback which is optional and confidential is returned to the Trusted Trader organisation who then publish the results and comments on thier independent website. Why not take a look into the some of the recent reviews.

Description - Installation of 2500 litre steel tank Customer Comments : Very Satisfactory ReferenceLine : Quality 10/10 Service 10/10 Tidy 10/10 Vlaue 10/10
PE36 - 17.07.18
Hello David, Just wanted to say the team (Mark 1 and Mark 2)! turned up on time, and despite a slightly challenging entry and exit route for the tanks (via next door’s garden, with the removal of fence panels), did a superb job. They worked very hard (ours was an old 600 gallon/2800 litre heavy tank), and did a thoroughly professional job in about an hour and a half. They were very friendly, with a ‘can do’ mentality rarely seen today in our experience. Everything was left clear, tidy, with very happy customers (us!). You were recommended to us from friends (Mr and Mrs G from Danbury), and we will have no hesitation in passing on our recommendations also. Thank you and the team, for a very professional service. You say what you do, and you do what you say. What more could a customer want. Very best wishes, Mr and Mrs B
12 July 2018
Description - Supply and installation of Steel 1250 litre heating oil storage tank. "We were very pleased with the product and workmanship of the two engineers who carried out the installation and the removal of our old tank. We would definitely recommend this firm to our friends and neighbours. " Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR21 - 10 July 2018
Description - Replacement Oil Tank Customer Comments - 'Absolutely, totally delighted with the entire job. Couldn't believe how quick, efficient and politely the job was carried out. Well Done TRS. ! Amazing ! Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR21 - 10 July 2018
"TRS really helped, I had a leaking oil tank, they treated my situation as a priority. I phoned on the Monday morning a new tank was fitted by lunch time the same day! Very pleased with service."
IP15 - 05 July 2018
Thank you for your kind words and great Referenceline review following the installation of a new oil tank : " The men who did our work, were very friendly, helpful and professional. We would certainly recommend you to friends." Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR25 - 04 July 2018
Description: Supply and install new steel oil tank. Take away and dispose of old plastic tank. Customer Comments : "Excellent service from start to finish. Sales consultant.Engineer and office staff were brilliant helpful and professional at all time. Extremely pleased with end product. " Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
IP12 - 29 June 2018
Thanks to Mrs S from Swanton Morley for her kind words ..... ' I am very pleased - a job well done and in a lot less time than you said!' :)
NR20 - 25.06.18
Description: Installation of new steel oil tank. Plastic one had cracked. Customer Comments : Excellent. Work done day after call out. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR10 - 25 June 2018
Description: Replace 2500 litre oil tank. Build hard standing. Customer Comments : Quick professional installation. Reference Line Survey: Quality 9/10 Tidy 10/10 Service 10/10 Value 9/10
PE14 - 19 June 2018
'simply the best so glad this company was recommended to me the workmanship was of the highest standard and very good value for the money the guys were fantastic this company comes highly recommended THANK YOU'
Happy Customer - from Yell review - 18 June 2018
Description: Drain old split tank (oil). Fit new tank in position. Pump removed oil into the new fitted tank. Customer Comments : The whole operation was carried out expertly. Reference Line Survey: Quality 9/10 Tidy 9/10 Service 9/10 Value 9/10
NR21 - 15 June 2018
Your guys have done a great job, so very slick and professional! I must say they have done an excellent job and from my first call yesterday, I have to say the service and delivery has been exceptional! M********
PE13 - 15 June 2017
Description:Replacement of oil tanks. Customer Comments : Work carried out at time agreed and in a professional and caring manner. Pleasure to recommend. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR19 - 13 June 2018
Description: Replaced oil tank. Customer Comments : Very satisfied with the new tank and the price. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 9/10
C03 - 04 June 2018
Description: Pumped out old oil tank. Replaced with new steel oil tank. Reconnected. Customer Comments : Fab service - A*. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR20 - 22 May 2018
Description: Replace a ruptured tank for a new steel one. All domestic fuel was saved and then replaced. Customer Comments : I cannot speak too highly of this firm. Their work and timing was absolutely perfect. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR20 - 21 May 2018
Description: Move heating oil tank. Supply new tank. Remove old tank. Connect supply. Transfer oil to new tank. Customer Comments : Fast, efficient, helpful guys - Job well done! . Reference Line Survey: Quality 9/10 Tidy 9/10 Service 9/10 Value 9/10
NR26 - 19 May 2018
Description: Remove old plastic and replace with new steel tank. Customer Comments : Arrived when expected and completed the work in little more than one hour. Tidy and friendly. Very helpful on the telephone when discussing and before the order was placed. Reference Line Survey: Quality 10/10 Tidy 9/10 Service 10/10 Value 10/10
PE33 - 19 May 2018
Description: Removal of old heating oil tank and replace with new low profile tank. Reference Line Survey: Tidy 10/10 Service 10/10 Value 10/10
PE13 - 10 May 2018
Description: Replacing cracked oil tank. Pumping out oil and fitting new tank within current regulations. Customer Comments : Speedy quotation, on phone and by visit. Workers worked quickly and thoroughly and were pleasant and informative. Reference Line Survey: Quality 9/10 Tidy 9/10 Service 9/10 Value 8/10
NR29 - 08 May 2018
Description: To supply and install 1 x Rototek 1750 litre bunded storage tank with Watchman Sonic. Customer Comments : First class service from an excellant Company. Reference Line Survey: Quality 9/10 Tidy 10/10 Service 10/10 Value 10/10
NR9 - 05 May 2018
DESCRIPTION Installation of Oil Tank CUSTOMERS COMMENTS Very pleased with work carried out. REFERENCE LINE SURVEY Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR13 04 May 2018
Description: Supply and install Steel 1250-litre heating oil tank with Atkinson Gauge onto the existing base. Customer Comments : Very professional firm who acted promptly after initial contact, all of which was sorted out over a simple phone call. The guys who did the installation were polite, helpful and very professional. I would certainly recommend them with no hesitation. Well done. Reference Line Survey: Quality 9/10 Tidy 9/10 Service 10/10 Value 9/10
NR21 27 April 2018
Description: New Oil Tank Customer Comments : Very pleased with the work. Would recommend. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR35 23 April 2018
Description: Replace existing steel tank with custom built steel tank. Customer Comments : Fast, efficient replacement of existing steel tank with custom built tank. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 9/10
SG8 11 April 2018
Description: Replace split oil tank. Drain and replace oil into new tank. Dispose of old tank and sludge. Customer Comments : Great service. Good work. Everything cleaned up. Very pleasant workmen. Good advice, quotes, etc. Very prompt fitting. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
IP28 11 April 2018
Description: Supply and install new Tank Replacement Services steel 1250l single containment heating oil tank on runners with Atkinson Gauge on existing base. Customer Comments: Work was carried out on time very professionally, with no damage to surroundings. Work team very polite, considerate and very very helpful. I would definitely recommend this firm to anyone who needed a replacement tank. Reference Line Survey: Quality 9/10 Tidy 9/10 Service 9/10 Value 9/10
PE32 09 April 2018
Description: Supply and install plaster Rototek 1200L bunded heating oil tank with watchman gauge on existing base. Customer Comments: Work done and tank supplied very quickly and efficiently. Installers very helpful and pleasant.Recommended. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR20 3 Apr 2018
Description: Supply and fit new bunded oil tank Customer Comments: Excellent service from 1st phone call to installing. Install team excellent very helpful and answered all questions. Will recommend them every time. Very helpful all round. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
PE32 23 Mar 2018
Subject: RE: Another oil emergency (REPLY) I think you and your company deserve a special business prize for helpfulness and brilliant service. Thank you very much. Gillian
23 Mar 2018 - Emailed from Customer
Description: Replacement of a steel and tank Customer Comments: Excellent quick service very pleased with this company. I would recommend Tank Replacement Services Reference Line survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
PE33 22 Mar 2018
Description: Replacement of oil tank Customer Comments: The work was done quickly and efficiently. I was completely satisfied with the work and how it was done Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
IP19 22 Mar 2018
Description: To fit new bunded oil tank, removed old one.Re-site new tank & Refill Customer Comments: Both worked well together and explained what they doing. Didn't waste time. Kept up with each other, everything went smoothly Reference Line Survey: Quality 10/10 Service 10/10 Value 10/10
NR20 19 Mar 2018
Description: To replace and remove old oil tank with new metal tank Customer Comments: Very pleased with a quick and good service provided Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR12 15 Mar 2018
Description: To supply, fit and remove old oil tank. Service oil boiler Customer Comments: Excellent job. Quickly to get it done. Tidy workmanship and heating works very well.Would highly recommend. David was extremely helpful and came out the same day to prepare a quote Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR19 14 Mar 2018
Description: Supply New oil tank(steel) fitted and old plastic one taken away as quoted Customer Comments: Delighted with TRS service provided. The team were excellent friendly and efficient. They were much quicker at completing the job than we expected. Very pleased would definitely recommended use again. Reference Line Service: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR11 12 Mar 2018
Description: Replace old oil tank including removal of water and cleaning oil line Customer Comments: Good neat tidy job efficient, pleasant fitters. Value for money Reference Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR29 9 Mar 2018
Description: Oil tank replacement Customer Comments: Very good,the whole exchange was completed in under 75 minutes Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
PE32 28 Feb 2018
Description: To drain/empty existing contents of old oil tank and remove old oil tank and replace with new, bunded oil tank, then re-charge new tank with the oil removed from the old tank Customer Comments: I contacted this company after my oil supplier refused delivery after discovering that my oil tank had split.The old tank was removed and replaced plus the system was up and running again, with no break in my heating supply within 24 hours.Outstanding service Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
PE32 27 Feb 2018
Description: Fit new oil tank and fuel line Customer Comments: Amazingly helpful and accommodating. TRS did everything needed, even coordinating with others contractors on site. Lovely clean job and a smart looking tank fitted
NR20 26 Feb 2018
Hand written letter from Mr R: Thank you very much for your prompt attention & to your company & staff for completing the exchange tank so quickly & efficiently. I will certainly recommend your company to anyone that may require your services.
PE32 23 Feb 2018
On finding that we had a crack in our plastic oil tank we were in a spot as could not have a fuel delivery and so in danger of running out of fuel in very cold February weather. We were very lucky to find Tank Replacement Services as right from the word go they were helpful, friendly and professional. David explained the best way forward and recommended a suitable replacement tank to suit our requirements, then he arranged for it to be installed for us only two days later. The team arrived promptly and fitted the new tank and transferred the remaining oil in our old tank. The old tank was loaded onto their truck for removal and they tidied up the area. We were given an envelope with the invoice and all necessary paperwork and the warranty and they left with a smile. Brilliant service and highly recommended.
Google Review - Mr C
Description: Replacement steel tank Customer Comments: Brilliant and super quick service. Thank you for sorting out our crisis. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR21 20 Feb 2018
Description: Installing a new oil tank.Transferring oil from old tank to new. Customer Comments: Arrived on time.Worked swiftly, polite, no mess left behind. Excellent! Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
CB11 16 Feb 2018
Description: Replace split single skin tank with bunded tank on a new base. Included electronic fuel gauge. Customer Comments: Very professional and friendly approach technicians polite and encouraging. Answered all questions and instructed clearly as to there needs and what was required. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
PE32 12 Feb 2018
Description: Replace old single skin tank plastic with steel tank on existing base. Customer Comments: A simple process from phone call to completion.Very quick and very pleased Reference line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
PE33 09 Feb 2018
Description: Replacement of steel tank with steel tank. Customer Comments: Efficient service carried out only 23 hours after ordering. Workmen were very polite and friendly and carried out work efficiently.
NR10 09 Feb 2018
Description: Replacement tank Customer Comments: We were more then happy to have Chris and Lee in/around our property. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR21 06 Feb 2018
Description: Empty and remove old plastic tank and replace with steel tank and replace oil Customer Comments: Could not find any fault at all.Very impressive service with very competitive prices.Well done. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value /10
NR29 26 Jan 2018
Description: Replace 1250 litre plastic oil tank with new 1000 litre steel oil tank. Customer Comments: Before choosing TRS, I read through the many testimonials on their website. And can only endorse what so many other people have written. Every aspect met my expectations and promised expectations. Service was at all times courteous and friendly. On the day, the team fitting the new boiler were prompt, friendly, helpful and efficient. How nice to see that TRS can be relied on to this extent. Thank you Reference Line Survey Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
PE32 15 Jan 2018
Description: Supply and install new TRS steel 1250 ltr single containment heating oil tank on runners with gauge Customer Comments: Quick, efficient and friendly. Very professional and precise Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR19 12 Jan 2018
Description: Replacement of oil tank and transfer of good old. Customer Comments: A good job well done by very pleasant people. Lee and Chris explained what they were going to do and how long it would take and then got to work. On completion everything explained properly Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR20 8 Jan 2018
Description: Replacement Oil tank Customer Comments: This was a replacement for a split tank. As it was just before Christmas the work needed to be done fairly quickly. A fast and very efficient service. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR13 04/01/2018
Description: Supply and install new 1250 litre oil tank on runners with gauge on new base Customer Comments: Very good job quick and efficient. Reference Line Survey: Value 10/10 Service 10/10 Tidy 10/10
NR19 14 Dec 2017
Description: New oil tank Customer Comments: Cannot comment on value suffice it to say we have used TRS since 2000. When we got very positive comments from our contacts and have been happy with their work over the last 17 years. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10
NR20 13 Dec 2017
Description: Replace old heating oil tank with new steel heating oil tank Customer Comments: Work done very well.Tidy helpful and friendly.Very nice boys Reference Line Survey: Quality 10/10 Service 10/10 Tidy 10/10 Value 08/10
PE31 11 Dec 2017
Description: Replacement oil tank. Re-siting pipe work and filter Customer Comments: Excellent job - efficiently completely. Very polite and friendly team. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
PE34 04 Dec 2017
Description: Replacement oil tank fitted and removal of old tank. Customer Comments: Everything was exactly as described. Couldn't ask for more Reference Line Survey: Tidy 10/10 Service 10/10 Value 10/10 Quality 10/10
IP13 01 Dec 2017
Description: Draining off and removing leaking, oil tank and replacing with new metal one. Removing surrounding fencing frame to access the tank Customer Comments: I was very pleased with the advice and assistance I received when I phoned. As the situation was " a crisis ", I was grateful and impressed that the work was done within 24 hours of my enquiry! Reference Line Survey:Quality 10/10 Tidy 10/10 Value 09/10
IP6 01 Dec 2017
Description: Replace oil storage tank Customer Comments: Very quick service, the tank was installed within 24 hours of the initial phone call Reference Line Survey: Quality 10/10 Service 10/10 Value 10/10 Tidy 10/10
NR18 29 Nov 2017
Description: Replacement of existing oil tank and re instalment. Customer Comments: Rapid response. Fair price/ good workmanship. Recommended Reference Line Survey: Quality 10/10 Service 10/10 Value 10/10 Tidy 10/10
NR9 29 Nov 2017
Description: Replacement of old plastic oil tank with new steel tank. Customer comments: Excellent workmanship. Friendly staff clean and tidy. Explained everything. First class and brilliant all around Reference Line Survey: Quality 10/10 Value 10/10 Tidy 10/10 Service 10/10
NR20 27 Nov 2017
Description: Supply, deliver and install 1000 ltr oil tank, drain and refill new connect supply line and bleed to boiler. Remove old tank. Customer Comments: Good job done and on date quoted. Reference line Survey: Quality 10/10 Tidy 10/10 Value 10/10 Service 10/10
CO2 27 Nov 2017
Description: To remove faulty tank. Remove oil and filter it before putting in new tank. Supply and fit new steel tank Customer Comments: Very pleased, the operators were experts and worked without any noise. Where the steel tank had got scratched this was re pointed to a high standard and exactly blended and the work was invisible. Answered my questions and was very pleasant. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
24 Nov 2017 NR20
Description: To install new TRS steel 1250 Litre single containment heating oil tank. Customer Comments: Very helpful service. On time, Very reliable, very friendly, extremely tidy throughout. Reference Line Survey: Quality 10/10 Tidy 10/10 Service 10/10 Value 10/10
NR18 24 Nov 2017
Description: To remove faulty tank. Remove oil and filter it before putting in new tank. Supply and fit new steel tank. Customer Comments: Very pleased, the operators were experts and worked without any noise. Where the steel tank had got scratched this was repainted to a high standard and exactly blended and the work was invisible. Answered my questions and was very pleasant. Reference Line Survey: Quality 10/10 Value 10/10 Service 10/10 Tidy 10/10
NR20 24 Nov 2017
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Excellent Service

For over 20 years our family owned business has prided itself on polite good old-fashioned customer service with a smile